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Al Rajhi Bank Jordan Chooses ICS Financial Systems to be their Strategic Technology Partner

May, 2022

Al Rajhi Bank – Jordan is a foreign branch of Al Rajhi bank – the largest Islamic bank in the world – operating in the Hashemite Kingdom of Jordan since 2011. The bank provides all financial, banking, and investments services – in accordance with Islamic Shari’a rules and under the applicable banking law.

The bank grew its network to 10 branches and over 46 ATMs in Jordan, covering the top three populated governorates of Amman, Irbid, and Zarqa. The bank meets the financial requirements and reaches its growing number of corporate and retail customers; by providing a wide spectrum of Islamic-compliant products and services.

Al Rajhi initiated its Universal & Digital Banking study and replacement project a couple of years ago, and opted for a fully-fledged Islamic banking platform and a holistic digital banking platform from ICSFS, to elevate financial services offerings to their valued customers. The study covered many international systems that participated in the international tender process. The bank will be utilising ICS BANKS’ open banking and financial software products that are built on a fully-fledged digital ecosystem with; international standards, real-time business processing, and value-added capabilities of tailoring products, on-premises, hybrid, or cloud.

ICS Financial Systems was chosen for:

  • ICSFS’ differentiation in Islamic and digital banking software solutions.
  • Fully digital shari’a-compliant products and services.
  • Full coverage of Islamic finance and banking ecosystem.
  • Outstanding functionalities and features.
  • In-depth business and technology expertise.
  • Comprehensive end-to-end customer journey.
  • Cost advantage over other banking software providers.
  • Fast, productive, accurate, and hassle-free implementation.

ICSFS’ Islamic and digital banking software solutions will pave the way to provide Al Rajhi Bank and its customers with:

Fully Digital Shari’a-Compliant Products and Services. A holistic, fully shari’a-compliant, interest-free banking products and services covering various intellectual Islamic views.

Providing the best customer experience with a differentiated and focused digital marketing approach supported by digital-ready platforms and touchpoints.

Leverage Emerging Technologies and Infrastructure, providing the most sophisticated and customised solutions.

Powerful product building tools through parameterisation and Business Process Management (BPM).

No hidden charges. No account opening fees. No monthly fees. Full transparency.

ICSFS software solutions are  cloud- native and cloud-agnostic to reduce infrastructure costs.

Geographical limits fading away by using robotics, AI and digital coverage.

Variety of tools to enable clear and online contract control, with constant interaction with the customer during processes via various omnichannel touchpoints

Learn more about Al Rajhi Bank Jordan's partnership with ICSFS

Al Rajhi Bank Jordan opts for ICS BANKS Business Suite from ICS Financial Systems

Al Rajhi Bank Jordan in front-to-back office tech overhaul with ICSFS

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