“We have positioned ourselves as one of the leaders in innovation especially in the digital banking software solutions industry, where we have received local, international and global recognition that have set our footprints in this digital age…”
– Robert Hazboun
“..OIB is one of the most influential banks in Ethiopia, as we have around 2 million customers from corporate to individual, and from baby boomers to millennials. ICSFS’ products and services work hand-in-hand with our philosophy and approach; to work on full-speed to offer our variety of customers a successful journey, especially as we are diving into a frictionless future..”
– Abie Sano, OIB President
Wael Malkawi; Executive Director, ICS Financial Systems
ICSFS uses different methods for post-go live, continuous support, customer satisfaction and knowledge development methodologies, of which conducting intensive assessment and training sessions and one-on-one user experience (UX) to its customers, in order to enhance ICS BANKS user’s know-how and give attention to its customers journey to expand ICS BANKS’ bundle of products.
“Our customers and banks wanted a platform that allows start-ups, financial institutions and any customers to connect directly with their banks, without intermediaries, and to stop sharing data with them while still reducing the cost for everybody. So, we chose Oracle Blockchain to help us achieve all those benefits..”
– Chief Technology and Innovation officer; ICSFS