Project Manager

Strategic Duties:

1. Articulate set plans and programs that strive to improve the effectiveness of the division.
2. Monitoring the technical performance of the division and following up on the set Key Performance Indicators and report to the direct manager accordingly.
3. Ensuring work activities are carried out according to set work plan and suggesting any necessary actions to the direct manager.
4. Report to and provide direct manager with recommendations on suitable actions regarding the division’s performance.
5. Act as a single point of contact and takes the accountability of projects assigned.
6. Ensure projects are aligned to the organization strategy.
7. Ensure projects are following the organization project management governance framework.
8. Provide PMO with recommendations/lessons learnt to reflect on the PM framework.
9. Ensure project deliverables are completed on-time and within the set budget, scope, and quality standards.

Technical Duties:

1. Work closely with PMO senior management in defining project scope, goals, risk, deliverables, cost, timescales, plan, and dependencies. Consequently, develops a coherent risk register in addition to key project governance/management documents such as (not limited to) Project Charter, Project Schedule, and Communication Plan; accordingly obtain all necessary internal and external approvals.
2. Maintain and update project risk register to ensure effective reporting of project risk levels and mitigation actions.
3. Develop and submit comprehensive weekly project progress reports to PMO senior management, focusing on the deviation from the original project schedule, scope, and costs (if any).
4. Proactively manages and evaluates project activities and client requirements, and accordingly develops contingency plans, implements corrective measures, and effectively monitors issue resolution.
5. Manage stakeholder relationships and expectations through providing necessary updates regarding project progress, key milestones and issues.
6. Conduct post project analysis to identify key lessons learnt and facilitate continuous improvement of the PMO division.
7. Gain acceptance and sign-off by all parties when closure is attained.
8. Reporting and providing recommendations to PMO senior management regarding client change requests for existing / new customers, highlighting on deviation form original scope, timeline, and budget. In addition to, ensuring all requests are handled and acknowledged in a timely manner.
9. Follow up with the product managers on the customer change requests and continuously update the project status and communicate to all stakeholders
10. Constantly promotes and responsible for ensuring project management standardized templates, processes, procedures, and standards are utilized at all times.
11. Where appropriate, provide PMO senior management with recommendations regarding existing project management standards and practices; aiming to improve future projects delivery.
12. Act as a liaison between clients, technical team and project steering committee with the responsibility of transferring key information to all parties and reporting to PMO senior management; ensuring internal and external professional relationships are maintained.
13. Effectively supervises, coordinates, and prioritizes subordinates’ daily activities to ensure tasks are completed according to plan.
14. Ensuring all project related documents are compiled and archived in an organized manner.
15. Participate in Pre-Sales activities by demonstrating ICSFS project management practices and methodologies to potential clients, where appropriate.
16. Developing strong relationships with ICSFS’s customers, connecting with key stakeholders and identify new business opportunities

General Administrative Duties

1. Conducting periodic meetings with subordinates for reviewing progress and workflow, discussing their suggestions and taking suitable actions accordingly.
2. Conduct risk brainstorming sessions
3. Ensure that all project meetings are documented through MoM
4. Manage all related project meetings and prepare all meetings necessities such as invitations, agendas and minutes of meetings.
5. Prepare, control and continuously update Gap Documents (Customer Change Requests).
6. Prepare milestones acceptance forms and ensure it is accepted and signed off by customer.
7. Specifying manpower requirements according to the recruitment and selection system and as per the human resources planning practices at the company.
8. Identifying training needs of subordinates and evaluating the outcomes of the training courses in coordination with the concerned personnel in the HR & Admin Department.
9. Following-up on subordinates’ affairs including vacations, leaves …etc.
10. Conducting performance appraisals for subordinates according to scheduled plans and recommending necessary actions as per the applied practices at the company.
11. Performing any other duties related to his/her job as assigned by the Direct Supervisor.